ezNUUO error code 10003 (NVR offline)

Symptom

When logging in a NVRsolo at www.eznuuo.com, the error message pops up: "Connection failed. Please check the network of the NVR unit. (error code: 10003)"



Cause

The NVRSolo is offline. P2P Server could not discovery it.

Solution

Please make sure the NVR is connected with the internet.
Please login web interface of the NVR, go to "Network Setup" > ezNUUO Registration, and click on "Test."
If "The server ID is available" shows up, it it confirmed that the NVR is connected with the internet.

 

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