How to set up audio recording in Mainconsole?

Description


How to set up audio recording in Mainconsole?
如何在Mainconsole中設置錄音?


Why there is no audio recording?
為什麼沒有錄音?


Solution


1. Please verify that your camera model is in our Mainconsole Camera support list and has the audio feature integrated.
1.請確認您的攝影機型號位於我們的 Mainconsole 攝影機支援列表中,並集成了音頻功能。

2. Please verify "the record audio" function is enable on the camera recording schedule.
2.請確認攝影機錄製時間表上啟用了“錄製音頻”功能。




3. If this function is enable and still cannot record the camera audio please kindly contact us on our eHelpDesk. (To provide us the camera FW and public IP for troubleshooting)
3.如果啟用此功能但仍無法錄製攝影機音頻,請通過我們的 eHelpDesk 與我們聯繫。 (為我們提供攝影機 FW和 公共 IP以讓我們進行故障排除)

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