[NuFace] Cannot activate NuFace license


Try to activate NuFace license but fail.
[Root cause]
User can check the "License.log" in NuFace folder to check the license message.
For No. 5 to 7, they are network issue. You can refer to below solutions to solve it.  Below are the possible reason of network issue:
1. Failed to connect to the NuFace license server.
2. Time zone or time is incorrect.
3. Firewall or anti-virus software intercepts the network packet.
4. Used a proxy server to connect to the Internet.
1. Please use attached tool to test the license server.
2. Check time zone and date/time are correct.
3. Disable Firewall or anti-virus temporarily.
4. Disable proxy server. Connect to Internet via individual network or 4G network. 
Have more questions? Submit a request


Please sign in to leave a comment.