Error code: 268435460 / The license is invalid

Symptom

After restarting Mainconsole, an error message "The license is invalid. (Error code: 268435460)" will pop up.



Cause 

1. Computer specific information has been changed, e.g. hardware replacement or OS re-installation. User has changed hardware information such as, motherboard, RAM, CPU, HDDs, OS and/or network adapter... etc.

Activating your license(s) using wireless LAN card or 3G connection can also result to this issue. Per this cause, kindly refer to Solution 1.

2. If Mainconsole is executed in compatible mode, it will also result to this issue. Kindly refer to Solution 2.

3. The OS installation is based on RAID configuration and Mainconsole cannot get the correct FingerPrint information.

Solution 1

Step 1: Find the "ActivateTool". (Generally under 'C:\Program Files (x86)\NUUOSCB_IP')


Step 2: Use "ActiveTool" to transfer all license numbers
Notice that there are two methods to transfer:
  1. Online Transfer (Mainconsole is connected to the Internet)
  2. Offline Transfer (Mainconsole is not connected to the Internet)
    ---> we'll guide you in this article "
How to do the Offline Transfer"
 
For Online Transfer, follow the below steps:
    a. Double click on "ActiveTool" and a login message for Mainconsole will pop up.
     

     b. After login, a "License Management Tool" window will open.
        Input your licenses, choose "Online" and then click "Transfer".
      
     
     c. Transfer Successful
      
 
Step3: Active all your serial numbers again.
    For Online Activation please follow below steps:
a. Open your Mainconsole again and click "Yes" to the message registering your licenses.
 
b. Input your SN#.
 
 
c. Activate successful
 
 
Solution 2
 
User shall not execute Mainconsole in "Compatibility mode". Uncheck it, if the "Compatiblity mode" is enabled. Kindly do as the following window:

If the issue persists please, contact us at eHelpdesk.
 

Solution 3

To avoid license activation failure, do NOT build RAID configuration on the operating system partition.
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1 Comments

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    Yanuar

    I will try it..

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