[Mainconsole][IVS] How to deal with Error code: 34

Symptom

When activating IVS license, error code 34 pops up:


Cause

1. This IVS license has been activated already on other machine.
2. The hardware ID changed. The Hareward ID will change due to
user changes Motherboard/RAM/CPU/HDD/OS and Network Adapter....etc.
please notice that re-install OS is "OS change".

Solution

Please provide below information to eHelpdesk

 1. Any change on Hardware? Re-install OS? Change HDD/Motherboard/CPU/RAM ...etc. ?
 2. MAC Address
 3. IVS license number