[Crystal/Titan] How to reset Crystal/Titan web & installation wizard password to default?

Problem

Lost password to login web page of the NVR.

Solution

Follow the instruction below to reset the web & installation wizard password.

 

(1) Connect monitor and keyboard to the NVR

(2) Power on the NVR, and  continuous click  "Ctrl" “Shift” and “ESC” during startup

(3) Please select "Reset NVR" in the screen (please see image below).

Please note that the network settings and web password will be reset to default.

Monitor display

 

Please note: 

(1) The recorded video footage will not be touched.
(2) The licenses on the NVR will be kept.
(3) The camera configurations and recording schedule settings will be kept as well.
(4) The user accounts of the Management Server (the account used to login NuClient) will not be affected.

*Crystal server needs to be the latest version. The Titan server needs v.1.7 above 


 

 

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1 Comments

  • 0
    Avatar
    Sebastian Gutmański

    Doesn' t work :/
    Edit:
    It's working after soft update to ver. 1.7.

    Edited by Sebastian Gutmański
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