Error code: 10 / Serial number is invalid

Symptom

An error message "SN (a serial number) is invalid. (Error code: 10)" pops up, after clicking the "Activate Button" in License Management Tool.




Cause 

1. Serial number not found in our license server.

2. The license does not exist or there is a typo.

 

Solution

1. Kindly re-check your serial number again and/or type it properly.

2. If the issue still persists, please contact us at eHelpdesk v2.0.

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